Valoración de los factores motivacionales intrínsecos y extrínsecos de satisfacción laboral en función de diferentes tipos de liderazgo en España
DOI:
https://doi.org/10.18270/cuaderlam.4751Palabras clave:
liderazgo, tipos de líder, motivación intrínseca, motivación extrínseca, satisfacción laboralResumen
En los ámbitos de la literatura académica, el desempeño empresarial y la cultura organizacional se admite la existencia de una estrecha relación entre el liderazgo, la motivación, la satisfacción de los trabajadores y la eficiencia de las organizaciones. El principal objetivo de este estudio es determinar el grado de influencia de los diversos factores motivacionales intrínsecos y extrínsecos en función del tipo de liderazgo que se ejerce en las instituciones y empresas sobre la satisfacción laboral. Se ha empleado metodología de análisis cuantitativo a partir de datos primarios obtenidos de una encuesta a personas activas laboralmente y que trabajan o han trabajado bajo el mando de personal directivo en su trayectoria profesional. Los resultados del estudio revelan que el nivel de satisfacción laboral es mayor en los trabajadores que disfrutan de un liderazgo transformacional. Por el contrario, en quienes reciben un liderazgo pasivo-evasivo se detectan los niveles más bajos de satisfacción global, intrínseca y extrínseca. Se concluye que el liderazgo transformacional es predominante de forma general sobre los estilos transaccional y pasivo-evasivo y que, además, en todos los factores motivacionales, y muy especialmente, en la relación con compañeros y directivos, los horarios, las responsabilidades asignadas, la estabilidad laboral o el reconocimiento del trabajo realizado, este tipo de liderazgo permite obtener valoraciones más altas de satisfacción por parte de los trabajadores que los otros dos estilos.
Descargas
Referencias bibliográficas
Akin-Little, A. y Little, S.G. (2019). Effect of extrinsic reinforcement on “intrinsic” motivation: Separating fact from fiction. En S.G. Little y A. Akin-Little (eds.). Behavioral interventions in schools: Evidence-based positive strategies (pp. 113–132). American Psychological Association. https://doi.org/10.1037/0000126-007
Alabart-Algueró, J., Gutiérrez-Aragón, Ó., Cuenca-Fontbona, J. y Fondevila-Gascón, J.F. (2025). La comunicación en los eventos ecuestres: análisis de la publicidad previa, la retransmisión y su cobertura posterior. Cuadernos.info, 60, 302-322. https://doi.org/10.7764/cdi.60.84280
Ali, M. y Ullah, M.S. (2023). Role of laissez-faire leadership in talent management: Evidence from the pharmaceutical industry of Bangladesh. Heliyon, 9(6), e17234. https://doi.org/10.1016/j.heliyon.2023.e17234
Aljumah, A. (2023). The impact of extrinsic and intrinsic motivation on job satisfaction: The mediating role of transactional leadership. Cogent Business & Management, 10(3), 2270813. https://doi.org/10.1080/23311975.2023.2270813
Alshmemri, M., Shahwan-Akl, L. y Maude, P. (2017). Herzberg’s two-factor theory. Life Science Journal, 14(5), 12-16. 10. https://doi.org/10.7537/marslsj140517.03
Álvarez-Martínez, G., Mantilla-Quintero, M.C. y Contreras-Pacheco, O.E. (2024). Rendimiento laboral auto percibido: explorando factores y consecuencias. Cuadernos Latinoamericanos de Administración, 20(38). https://doi.org/10.18270/cuaderlam.4359
Bakker, A.B., Hetland, J., Olsen, O.K. y Espevik, R. (2023). Daily transformational leadership: A source of inspiration for follower performance? European Management Journal, 41(5), 700-708. https://doi.org/10.1016/j.emj.2022.04.004
Billig, M. (2015). Kurt Lewin's leadership studies and his legacy to social psychology: Is there nothing as practical as a good theory? Journal for the Theory of Social Behaviour, 45(4), 440-460. https://doi.org/10.1111/jtsb.12074
Boies, K., Fiset, J. y Gill, H. (2015). Communication and trust are key: Unlocking the relationship between leadership and team performance and creativity. The Leadership Quarterly, 26(6), 1080-1094. https://doi.org/10.1016/j.leaqua.2015.07.007
Boluarte, A. (2014). Propiedades psicométricas de la escala de satisfacción laboral de Warr, Cook y Wall, versión en español. Revista Médica Herediana, 25(2), 80-84. https://is.gd/iVTgqZ
Bozer, G. y Jones, R.J. (2018). Understanding the factors that determine workplace coaching effectiveness: A systematic literature review. European Journal of Work and Organizational Psychology, 27(3), 342-361. https://doi.org/10.1080/1359432X.2018.1446946
Cetin, M.O. y Kinik, F.S.F. (2015). An analysis of academic leadership behaviour from the perspective of transformational leadership. Procedia-Social and Behavioral Sciences, 207, 519-527. https://doi.org/10.1016/j.sbspro.2015.10.122
Chi, H., Vu, T.V., Nguyen, H.V. y Truong, T.H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business & Management, 10(1), 2173850. https://doi.org/10.1080/23311975.2023.2173850
Crosby, G. (2021). Lewin’s democratic style of situational leadership: A fresh look at a powerful OD Model. The Journal of Applied Behavioral Science, 57(3), 398-401. https://doi.org/10.1177/00218863209798
Dang, V.T. y Chou, Y.C. (2020). Extrinsic motivation, workplace learning, employer trust, self-efficacy and cross-cultural adjustment: An empirical study of Vietnamese laborers in Taiwan. Personnel Review, 49(6), 1232-1253. https://doi.org/10.1108/PR-10-2018-0427
Desgourdes, C., Hasnaoui, J., Umar, M. y Gonzales-Feliu, J. (2023). Decoding laissez-faire leadership: an in-depth study on its influence over employee autonomy and well-being at work. International Entrepreneurship and Management Journal, 1-19. https://doi.org/10.1007/s11365-023-00927-5
Diefendorff, J.M., Kenworthy, M.E., Lee, F.C. y Nguyen, L.K. (2022). Work motivation. Oxford Research Encyclopedia of Psychology. Oxford University Press. https://doi.org/10.1093/acrefore/9780190236557.013.37
Dodds, R., Holmes, M. y Novotny, M. (2022). Because I believe in it: Examining intrinsic and extrinsic motivations for sustainability in festivals through self-determination theory. Tourism Recreation Research, 47(2), 111-129. https://doi.org/10.1080/02508281.2020.1841375
Fishbach, A. y Woolley, K. (2022). The structure of intrinsic motivation. Annual Review of Organizational Psychology and Organizational Behavior, 9, 339-363. https://doi.org/10.1146/annurev-orgpsych-012420-091122
Frangieh, M. y Rusu, D. (2021). The effect of the carrot and stick transactional leadership style in motivating employees in SMEs. Review of International Comparative Management, 22(2), 242-252. https://bit.ly/3yaxkLp
Gebreheat, G., Teame, H. y Costa, E. I. (2023). The impact of transformational leadership style on nurses’ job satisfaction: an integrative review. SAGE Open Nursing, 9. https://doi.org/10.1177/23779608231197428
Ghasabeh, M.S., Soosay, C. y Reaiche, C. (2015). The emerging role of transformational leadership. The Journal of Developing Areas, 49(6), 459-467. http://dx.doi.org/10.1353/jda.2015.0090
Gierlich-Joas, M., Hess, T. y Neuburger, R. (2020). More self-organization, more control or even both? Inverse transparency as a digital leadership concept. Business Research, 13(3), 921-947. https://doi.org/10.1007/s40685-020-00130-0
Good, V., Hughes, D.E., Kirca, A.H. y McGrath, S. (2022). A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance. Journal of the Academy of Marketing Science, 50(3), 586-614. https://doi.org/10.1007/s11747-021-00827-6
Goryunova, E. y Madsen, S.R. (2024). The current status of women leaders worldwide. En S.R. Madsen (edit.). Handbook of research on gender and leadership (pp. 2-22). Edward Elgar Publishing. https://doi.org/10.4337/9781035306893.00010
Günzel-Jensen, F., Hansen, J. R., Jakobsen, M.L.F. y Wulff, J. (2018). A two-pronged approach? Combined leadership styles and innovative behavior. International Journal of Public Administration, 41(12), 957-970. https://doi.org/10.1080/01900692.2017.1303711
Gutiérrez-Aragón, Ó., Guillén-Pujadas, M. y Fondevila-Gascón, J.F. (2022). Percepción de habilidades en la figura del directivo y disposición a ocupar el cargo por parte de los trabajadores. Análisis de diferencias por género. Revista Internacional de Organizaciones, 29, 7-34. https://doi.org/10.17345/rio29.7-34
Gutiérrez-Aragón, Ó., Gassiot-Melian, A., Fondevila-Gascón, J.F. y Denia-Ruiz, A. (2024). Liderazgo femenino en un sector masculinizado. El caso de la automoción en España. Dirección y Organización, 82, 16-31. https://doi.org/10.37610/dyo.v0i82.657
Hauser, L. (2014). Work motivation in organizational behavior. Economics, Management and Financial Markets, 9(4), 239-246. https://bit.ly/3mbAv2o
Heritage, B., Pollock, C. y Roberts, L.D. (2015). Confirmatory factor analysis of Warr, Cook, and Wall's (1979) Job Satisfaction Scale. Australian Psychologist, 50(2), 122-129. https://doi.org/10.1111/ap.12103
Herzberg, F., Mausner, B. y Snydermann B. (1959). The motivation to work. Wiley. https://is.gd/JjTkcr
Hilton, S.K., Arkorful, H. y Martins, A. (2021). Democratic leadership and organizational performance: the moderating effect of contingent reward. Management Research Review, 44(7), 1042-1058. https://doi.org/10.1108/MRR-04-2020-0237
Hoque, K.E. y Raya, Z.T. (2023). Relationship between principals’ leadership styles and teachers’ behavior. Behavioral Sciences, 13(2), 111. https://doi.org/10.3390/bs13020111
Huang, Q., Zhang, K., Wang, Y., Bodla, A.A. y Zhu, D. (2022). When is authoritarian leadership less detrimental? The role of leader capability. International Journal of Environmental Research and Public Health, 20(1), 707. https://doi.org/10.3390/ijerph20010707
Huertas-Valdivia, I., Gallego-Burín, A.R. y Lloréns-Montes, F. J. (2019). Effects of different leadership styles on hospitality workers. Tourism Management, 71, 402-420. https://doi.org/10.1016/j.tourman.2018.10.027
Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H. y Ali, M. (2018). Kurt Lewin's change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123-127. https://doi.org/10.1016/j.jik.2016.07.002
Iqbal, Z.A., Abid, G., Arshad, M., Ashfaq, F., Athar, MA, y Hassan, Q. (2021). Impact of authoritative and laissez-faire leadership on thriving at work: The moderating role of conscientiousness. European Journal of Investigation in Health, psychology and Education, 11(3), 667-685. https://doi.org/10.3390/ejihpe11030048
Kanfer, R., Frese, M. y Johnson, R.E. (2017). Motivation related to work: A century of progress. Journal of Applied Psychology, 102(3), 338. https://doi.org/10.1037/apl0000133
Karakitapoğlu-Aygün, Z., Erdogan, B., Caughlin, D.E. y Bauer, T.N. (2024). Transformational leadership, idiosyncratic deals and employee outcomes. Personnel Review, 53(2), 562-579. https://doi.org/10.1108/PR-07-2022-0470
Kelemen, T.K., Matthews, S.H., Matthews, M.J. y Henry, S.E. (2023). Humble leadership: A review and synthesis of leader expressed humility. Journal of Organizational Behavior, 44(2), 202-224. https://doi.org/10.1002/job.2608
Kelly, S. y MacDonald, P. (2019). A look at leadership styles and workplace solidarity communication. International Journal of Business Communication, 56(3), 432-448. https://doi.org/10.1177/2329488416664
Kesting, P., Ulhøi, J.P., Song, L.J. y Niu, H. (2015). The impact of leadership styles on innovation-a review. Journal of Innovation Management, 3(4), 22-41. https://doi.org/10.24840/2183-0606_003.004_0004
Khan, M. S., Khan, I., Qureshi, Q. A., Ismail, H. M., Rauf, H., Latif, A. y Tahir, M. (2015). The styles of leadership: A critical review. Public Policy and Administration Research, 5(3), 87-92. https://bit.ly/41nrwvc
Kotter, J.P. (2017). What leaders really do. En A. Hooper (edit.). Leadership perspectives (pp. 7-15). Routledge. https://is.gd/e27iyx
Kuvaas, B., Buch, R., Weibel, A., Dysvik, A. y Nerstad, C. G. (2017). Do intrinsic and extrinsic motivation relate differently to employee outcomes? Journal of Economic Psychology, 61, 244-258. https://doi.org/10.1016/j.joep.2017.05.004
Kwon, M., Cunningham, J.L. y Jachimowicz, J.M. (2023). Discerning saints: Moralization of intrinsic motivation and selective prosociality at work. Academy of Management Journal, 66(6), 1625-1650. https://doi.org/10.5465/amj.2020.1761
Lázaro-Marcé, J., Gutiérrez-Aragón, Ó. y Fondevila-Gascón, J.F. (2021). Influencia de la colaboración entre las áreas de ventas y marketing en los resultados de las empresas en un entorno de orientación al mercado. Revista de Estudios Empresariales, Segunda Época, 2/2021, 44-63. https://doi.org/10.17561/ree.n2.2021.6507.
Lee, C.C., Yeh, W.C., Yu, Z. y Lin, X.C. (2023). The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust. Heliyon, 9(8), e18007. https://doi.org/10.1016/j.heliyon.2023.e18007
Legault, L. (2020). Intrinsic and extrinsic motivation. En V. Zeigler-Hill y T.K. Shackelford, (edits.). Encyclopedia of personality and individual differences (pp. 2416-2419). Springer. https://doi.org/10.1007/978-3-319-24612-3_1139
Liang, H., Xue, Y. y Wu, L. (2013). Ensuring employees’ IT compliance: carrot or stick? Information Systems Research, 24(2), 279-294. https://doi.org/10.1287/isre.1120.0427
Mardanov, I. (2020). Intrinsic and extrinsic motivation, organizational context, employee contentment, job satisfaction, performance and intention to stay. Evidence-based HRM, 9(3), 223-240. https://doi.org/10.1108/EBHRM-02-2020-0018
Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396. https://doi.org/10.1037/h0054346
Maslow, A.H. (1954). Motivation and personality. Harper. https://is.gd/JZpMRz
Messmann, G., Evers, A. y Kreijns, K. (2022). The role of basic psychological needs satisfaction in the relationship between transformational leadership and innovative work behavior. Human Resource Development Quarterly, 33(1), 29-45. https://doi.org/10.1002/hrdq.21451
Musinguzi, C., Namale, L., Rutebemberwa, E., Dahal, A., Nahirya-Ntege, P. y Kekitiinwa, A. (2018). The relationship between leadership style and health worker motivation, job satisfaction and teamwork in Uganda. Journal of Healthcare Leadership, 10, 21-32. https://doi.org/10.2147/JHL.S147885
Navy, S.L. (2020). Theory of human motivation. Abraham Maslow. En B. Akpan y T.J. Kennedy (edits.). Science education in theory and practice: An introductory guide to learning theory (pp. 17-28). Springer. https://doi.org/10.1007/978-3-030-43620-9_2
Norris, K.R., Ghahremani, H. y Lemoine, G.J. (2021). Is it laissez-faire leadership or delegation? A deeper examination of an over-simplified leadership phenomenon. Journal of Leadership & Organizational Studies, 28(3), 322-339. https://doi.org/10.1177/1548051821997407
Oyewobi, L.O. (2024). Leadership styles and employees commitment: the mediating role of job satisfaction. Journal of Facilities Management, 22(5), 737-757. https://doi.org/10.1108/JFM-06-2022-0069
Özsoy, E. (2019). An empirical test of Herzberg's two-factor motivation theory. Marketing and Management of Innovations, 1, 11-20. https://doi.org/10.21272/mmi.2019.1-01
Paais, M. y Pattiruhu, J.R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics and Business, 7(8), 577-588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577
Paiuc, D. (2021). The impact of cultural intelligence on multinational leadership: a semantic review. Management Dynamics in the Knowledge Economy, 9(1), 81-93. https://doi.org/10.2478/mdke-2021-0006
Parker, S.K. (2014). Beyond motivation: Job and work design for development, health, ambidexterity, and more. Annual Review of Psychology, 65, 661-691. https://doi.org/10.1146/annurev-psych-010213-115208
Pedraza-Melo, N.A. (2020). El clima y la satisfacción laboral del capital humano: factores diferenciados en organizaciones públicas y privadas. Innovar, 30(76), 9-24. https://doi.org/10.15446/innovar.v30n76.85191
Pérez-Bilbao, J. y Fidalgo, M. (1995). Satisfacción laboral: escala general de satisfacción. Centro Nacional de Condiciones de Trabajo. Ministerio de Trabajo y Asuntos Sociales de España. https://is.gd/a97jBS
Pfeffer, J. (2017). The ambiguity of leadership 1. En A. Hooper (edit.). Leadership perspectives (pp. 333-341). Routledge. https://is.gd/r0LMjZ
Pizzolitto, E., Verna, I. y Venditti, M. (2023). Authoritarian leadership styles and performance: a systematic literature review and research agenda. Management Review Quarterly, 73(2), 841-871. https://doi.org/10.1007/s11301-022-00263-y
Popli, S. y Rizvi, I.A. (2016). Drivers of employee engagement: The role of leadership style. Global Business Review, 17(4), 965-979. https://doi.org/10.1177/0972150916645701
Pradenas, D., Oyanedel, J.C., Da-Costa, S., Rubio, A. y Páez, D. (2021). Subjective well-being and its intrinsic and extrinsic motivational correlates in high performance executives: A study in Chilean managers empirically revisiting the bifactor model. International Journal of Environmental Research and Public Health, 18(15), 8082. https://doi.org/10.3390/ijerph18158082
Putri, D.K.A. y Hartono, A. (2023). Training, leadership style, and work environment on employee performance: The role of work motivation. Jurnal Fokus Manajemen Bisnis, 13(2), 197-214. https://doi.org/10.12928/fokus.v13i2.8889
Qalati, S.A., Zafar, Z., Fan, M., Sánchez-Limón, M.L. y Khaskheli, M.B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11), e11374. https://doi.org/10.1016/j.heliyon.2022.e11374
Ravoaja, H. (2024). Reconceptualization of sustainability using the Medical Wheel and Maslow's Pyramid. Journal of Management Studies and Development, 3(02), 120-135. https://doi.org/10.56741/jmsd.v3i02.539
Reyaz, S. (2024). The influence of leadership styles on employee motivation and job satisfaction. International Research Journal on Advanced Engineering and Management, 2(3), 339-344. https://doi.org/10.47392/IRJAEM.2024.0049
Robert, V. y Vandenberghe, C. (2022). Laissez-faire leadership and employee well-being: the contribution of perceived supervisor organizational status. European Journal of Work and Organizational Psychology, 31(6), 940-957. https://doi.org/10.1080/1359432X.2022.2081074
Sainz, M., Moreno-Bella, E. y Torres-Vega, L.C. (2021). A more competent, warm, feminine, and human leader: perceptions and effectiveness of democratic versus authoritarian political leaders. International Review of Social Psychology, 34(1), 1-16. https://doi.org/10.5334/irsp.452
Santiago-Torner, C. (2021). Pandemia COVID-19 y liderazgo adaptativo. Reciprocidad e importancia de esta relación en una organización del sector eléctrico colombiano. Cuadernos Latinoamericanos de Administración, 16(31). https://doi.org/10.18270/cuaderlam.v16i31.3209
Singh, S., Sood, S. y Bala, R. (2021). Passive leadership styles and perceived procrastination in leaders: a PLS-SEM approach. World Review of Entrepreneurship, Management and Sustainable Development, 17(1), 20-37. https://doi.org/10.1504/WREMSD.2021.112085
Serrat, O. (2017). Coaching and mentoring. En O. Serrat (edit.). Knowledge solutions: Tools, methods, and approaches to drive organizational performance (pp. 897-902). Springer Nature. https://doi.org/10.1007/978-981-10-0983-9_101
Spector, P.E., Howard, D.J., Eisenberg, E.M., Couris, J.D. y Quinn, J.F. (2024). Starting fresh: a mixed method study of follower job satisfaction, trust, and views of their leader’s behavior. Frontiers in Psychology, 15, 1349353. https://doi.org/10.3389/fpsyg.2024.1349353
Susanto, P.C., Syailendra, S. y Suryawan, R.F. (2023). Determination of motivation and performance: Analysis of job satisfaction, employee engagement and leadership. International Journal of Business and Applied Economics, 2(2), 59-68. https://doi.org/10.55927/ijbae.v2i2.2135
Suyono, J. y Mudjanarko, S. (2017). Motivation engineering to employee by employees Abraham Maslow theory. Journal of Education, Teaching and Learning, 2(1), 27-33. https://is.gd/EcLtHB
Tosunoglu, H. y Ekmekci, O. (2016). Laissez-Faire leaders and organizations: How does Laissez-Faire leader erode the trust in organizations? Journal of Economics Finance and Accounting, 3(1), 89-99. https://doi.org/10.17261/Pressacademia.2016116538
Turner, A. (2017). How does intrinsic and extrinsic motivation drive performance culture in organizations? Cogent Education, 4(1), 1337543. https://doi.org/10.1080/2331186X.2017.1337543
Uhl-Bien, M. y Arena, M. (2018). Leadership for organizational adaptability: A theoretical synthesis and integrative framework. The Leadership Quarterly, 29(1), 89-104. https://doi.org/10.1016/j.leaqua.2017.12.009
Van-Tuin, L., Schaufeli, W.B y Van-den-Broeck, A. (2021). Engaging leadership: Enhancing work engagement through intrinsic values and need satisfaction. Human Resource Development Quarterly, 32(4), 483-505. https://doi.org/10.1002/hrdq.21430
Vintilă, F., Biea, E. A., Neamțu, F. y Dominici, G. (2024). Looking into the new normal after COVID-19 pandemic: leadership styles and job-related affective well-being. Kybernetes. https://doi.org/10.1108/K-10-2024-2909
Vu, H.M. (2020). Employee empowerment and empowering leadership: A literature review. Technium, 2(7), 20-28. https://doi.org/10.47577/technium.v2i7.1653
Vuković, A.J., Damnjanović, J., Papić-Blagojević, N., Jošanov-Vrgović, I. y Gagić, S. (2018). Impact of leadership on innovation: Evidence from the hotel industry. Management: Journal of Sustainable Business and Management Solutions in Emerging Economies, 23(3), 57-66. https://doi.org/10.7595/management.fon.2018.0008
Warr, P., Cook J y Wall T. (1979). Scales for the measurement of some work attitudes and aspects of psychological well-being. Journal of Occupational Psychology, 52, 129-148. https://doi.org/10.1111/j.2044-8325.1979.tb00448.x
Warr, P. y Inceoglu, I. (2015). Job features, job values, and affective strength. European Journal of Work and Organizational Psychology, 24(1), 101-112. https://doi.org/10.1080/1359432X.2013.840586
Williams, E., Armistead, J. y Rude, D.A. (2022). Leading for innovation: A new model for 21st century leadership. New Horizons in Adult Education and Human Resource Development, 34(4), 3-13. https://doi.org/10.1002/nha3.20366
Wong, S.I. y Giessner, S.R. (2018). The thin line between empowering and laissez-faire leadership: An expectancy-match perspective. Journal of Management, 44(2), 757-783. https://doi.org/10.1177/0149206315574597
Yahaya, R. y Ebrahim, F. (2016). Leadership styles and organizational commitment: Literature review. Journal of Management Development, 35(2), 190-216. https://doi.org/10.1108/JMD-01-2015-0004
Yang, I. (2015). Positive effects of laissez-faire leadership: Conceptual exploration. Journal of Management Development, 34(10), 1246-1261. https://doi.org/10.1108/JMD-02-2015-0016
Zareen, M., Razzaq, K. y Mujtaba, B.G. (2015). Impact of transactional, transformational and laissez-faire leadership styles on motivation: A quantitative study of banking employees in Pakistan. Public Organization Review, 15, 531-549. https://doi.org/10.1007/s11115-014-0287-6
Zhang, Y., Gao, P., Zhang, J. y Lu, L. (2020). Effect of authoritarian leadership on user resistance to change: evidence from IS project implementation in China. Industrial Management & Data Systems, 120(10), 1813-1834. https://doi.org/10.1108/IMDS-11-2019-0619
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2025 Cuadernos Latinoamericanos de Administración

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.
Los autores cuando envían sus artículos para su evaluación certifican originalidad y transfieren los derechos de propiedad patrimonial a la RevistaCuadernos Latinoamericanos de Administración, de la Universidad El Bosque, para su difusión en forma impresa y/o electrónica. Pero la evidencia científica, la originalidad, el contenido de los documentos son de responsabilidad exclusiva y única de los autores.
Estadísticas de artículo | |
---|---|
Vistas de resúmenes | |
Vistas de PDF | |
Descargas de PDF | |
Vistas de HTML | |
Otras vistas |