Variables e instrumentos para la evaluación del desempeño individual en el trabajo
PDF

Palabras clave

individual job performance
DIT instruments
revision desempeño individual en el trabajo
instrumentos DIT
revisión

Cómo citar

González Bríñez, M. H., Cendales Ayala, B. E., & Segura Camacho, S. (2022). Variables e instrumentos para la evaluación del desempeño individual en el trabajo. Cuadernos Latinoamericanos De Administración, 18(34). https://doi.org/10.18270/cuaderlam.v18i34.3950

Resumen

El objetivo de esta editorial es sintetizar los debates conceptuales e instrumentales sobre el desempeño individual en el trabajo (DIT). Se espera ofrecer a la audiencia de Cuadernos Latinoamericanos de Administración un marco teórico y metodológico general para el uso académico y organizacional de las evaluaciones de desempeño. Si bien existen revisiones de literatura recientes sobre el asunto (e.g. (Koopmans et al. 2011, Ones et al. 2018), las síntesis de la evidencia se han enfocado en discutir la dimensionalidad conceptual del DIT, resultando poco informativas para la toma de decisiones en cuanto a los instrumentos para su medición.

https://doi.org/10.18270/cuaderlam.v18i34.3950
PDF

Citas

Alkahtani, AH, Abu-Jarad, I., Sulaiman, M. y Nikbin, D. (2011). El impacto de la personalidad y los estilos de liderazgo en la capacidad de cambio de liderazgo de los gerentes de Malasia. Australian Journal of Business and Management Research , 1 (2), 70.

Allan, BA, Duffy, RD y Collisson, B. (2018). Ayudar a otros aumenta el trabajo significativo: evidencia de tres experimentos. Revista de Psicología de Consejería , 65 (2), 155.

Altun, M. y Anwar, E. N. (2021). Barreras Fisiológicas en la Comunicación dentro de las Organizaciones. Black Sea Journal of Management and Marketing , 2 (1), 47-54.

Andrews, R. y Beynon, MJ (2011). Forma organizativa y alineación estratégica en una autoridad local: una exploración preliminar utilizando agrupamiento difuso. Revisión de organizaciones públicas, 11 (3), 201-218.

Arvey, R. D., & Mussio, S. J. (1973). A test of expectancy theory in a field setting using female clerical employees. Journal of Vocational Behavior, 3(4), 421-432.

Ateş, N. Y., Tarakci, M., Porck, J. P., van Knippenberg, D., & Groenen, P. J. (2020). The dark side of visionary leadership in strategy implementation: Strategic alignment, strategic consensus, and commitment. Journal of Management, 46(5), 637-665.Ayers, Rebecca S. 2015. “Aligning Individual and Organizational Performance: Goal Alignment in Federal Government Agency Performance Appraisal Programs.” Public Personnel Management 44 (2): 169–91.

Bakker, A. B., Van Emmerik, H., & Van Riet, P. (2008). How job demands, resources, and burnout predict objective performance: A constructive replication. Anxiety, Stress, & Coping, 21(3), 309-324.

Bar‐On, A. (1995). They have their job, we have ours: Reassessing the feasibility of police‐social work cooperation. Policing and Society: An International Journal, 5(1), 37-51.

Borman, W. C., & Brush, D. H. (1993). More progress toward a taxonomy of managerial performance requirements. Human performance, 6(1), 1-21.

Burgess, T. F. (1990). A review of productivity. Work Study.

Burton, W. N., & Conti, D. J. (1999). The real measure of productivity. Business and health, 17(11), 34-36.

Bycio, P. (1992). Job performance and absenteeism: A review and meta-analysis. Human relations, 45(2), 193-220.

Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology.

Campbell, J. P., McHenry, J. J., & Wise, L. L. (1990). Modeling job performance in a population of jobs. Personnel psychology, 43(2), 313-575.

Carlos, V. S., & Rodrigues, R. G. (2016). Development and validation of a self-reported measure of job performance. Social Indicators Research, 126(1), 279-307.

Charbonnier‐Voirin, A., & Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 29(3), 280-293..

Choi, J. N. (2004). Individual and contextual predictors of creative performance: The mediating role of psychological processes. Creativity research journal, 16(2-3), 187-199.

Emami, M., Alizadeh, Z., Nazari, K., & Darvishi, S. (2012). Antecedents and consequences of organisational citizenship behaviour (OCB). Interdisciplinary Journal of Contemporary Research in Business, 3(9).

Fiset, J., & Bhave, D. P. (2021). Mind your language: The effects of linguistic ostracism on interpersonal work behaviors. Journal of Management, 47(2), 430-455.

Fredrickson, J. W. (1986). The strategic decision process and organizational structure. Academy of management review, 11(2), 280-297.

Gawke, J. C., Gorgievski, M. J., & Bakker, A. B. (2019). Measuring intrapreneurship at the individual level: Development and validation of the Employee Intrapreneurship Scale (EIS). European Management Journal, 37(6), 806-817.

Ghonim, M. A., Khashaba, N. M., Al-Najaar, H. M., & Khashan, M. A. (2020). Strategic alignment and its impact on decision effectiveness: a comprehensive model. International Journal of Emerging Markets.

Griffin, M. A., Neal, A., & Parker, S. K. (2007). A new model of work role performance: Positive behavior in uncertain and interdependent contexts. Academy of management journal, 50(2), 327-347.

Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational behavior and human performance, 16(2), 250-279.

Han, Y., & Perry, J. L. (2020). Employee accountability: development of a multidimensional scale. International Public Management Journal, 23(2), 224-251.

Harari, M. B., Reaves, A. C., & Viswesvaran, C. (2016). Creative and innovative performance: A meta-analysis of relationships with task, citizenship, and counterproductive job performance dimensions. European Journal of Work and Organizational Psychology, 25(4), 495-511.

Harari, M. B., & Viswesvaran, C. (2018). Individual job performance.

Hedge, J. W., Borman, W. C., & Bourne, M. J. (2006). Designing a system for career development and advancement in the US Navy. Human Resource Management Review, 16(3), 340-355.

Hedge, J. W., Borman, W. C., Bruskiewicz, K. T., & Bourne, M. J. (2004). The development of an integrated performance category system for supervisory jobs in the US Navy. Military Psychology, 16(4), 231-243.

Herold, D. M., Fedor, D. B., Caldwell, S., & Liu, Y. (2008). The effects of transformational and change leadership on employees' commitment to a change: a multilevel study. Journal of applied psychology, 93(2), 346.

Hockey, G. R. J. (1997). Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework. Biological psychology, 45(1-3), 73-93.

Hülsheger, U. R., Anderson, N., & Salgado, J. F. (2009). Team-level predictors of innovation at work: a comprehensive meta-analysis spanning three decades of research. Journal of Applied psychology, 94(5), 1128.

Hunt, S. T. (1996). Generic work behavior: An investigation into the dimensions of entry‐level, hourly job performance. Personnel psychology, 49(1), 51-83.

Ji, T., de Jonge, J., Peeters, M. C., & Taris, T. W. (2021). Employee Sustainable Performance (E-SuPer): Theoretical Conceptualization, Scale Development, and Psychometric Properties. International Journal of Environmental Research and Public Health, 18(19), 10497.

Johannesson, M. (1996). The willingness to pay for health changes, the human-capital approach and the external costs. Health Policy, 36(3), 231-244.

Joshi, M. P., Kathuria, R., & Porth, S. J. (2003). Alignment of strategic priorities and performance: an integration of operations and strategic management perspectives. Journal of Operations Management, 21(3), 353-369.

Jundt, D. K., Shoss, M. K., & Huang, J. L. (2015). Individual adaptive performance in organizations: A review. Journal of Organizational Behavior, 36(S1), S53-S71.

Kaltiainen, J., & Hakanen, J. (2022). Fostering task and adaptive performance through employee well-being: The role of servant leadership. BRQ Business Research Quarterly, 25(1), 28-43.

Kane, M. T. (1992). The assessment of professional competence. Evaluation & the health professions, 15(2), 163-182.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet, H. C., & van der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. Journal of occupational and environmental medicine, 856-866.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C., & van der Beek, A. J. (2014). Construct validity of the individual work performance questionnaire. Journal of occupational and environmental medicine, 56(3), 331-337.

Kramar, R. (2014). Beyond strategic human resource management: is sustainable human resource management the next approach?. The international journal of human resource management, 25(8), 1069-1089.

LePine, J. A., LePine, M. A., & Jackson, C. L. (2004). Challenge and hindrance stress: relationships with exhaustion, motivation to learn, and learning performance. Journal of applied psychology, 89(5), 883.

Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American psychologist, 57(9), 705.

Lofland, J. H., Pizzi, L., & Frick, K. D. (2004). A review of health-related workplace productivity loss instruments. Pharmacoeconomics, 22(3), 165-184.

Lohaus, D., & Habermann, W. (2019). Presenteeism: A review and research directions. Human Resource Management Review, 29(1), 43-58.

Loveland, J. P., & Mendleson, J. L. (1974). Employee responsibility a key goal for managers. Human Resource Management (pre-1986), 13(1), 32.

Macan, T. H. (1994). Time management: Test of a process model. Journal of applied psychology, 79(3), 381.

Mattke, S., Balakrishnan, A., Bergamo, G., & Newberry, S. J. (2007). A review of methods to measure health-related productivity loss. American Journal of Managed Care, 13(4), 211.

Morgeson, F. P., & Campion, M. A. (2000). Accuracy in job analysis: Toward an inference‐based model. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(7), 819-827.

Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human performance, 10(2), 71-83.

Ones, Deniz, Neil Anderson, Chockalingam Viswesvaran, and Handan Sinangil. (2018). The SAGE Handbook of Industrial, Work and Organizational Psychology: Personnel Psychology and Employee Performance. https://doi.org/10.4135/9781473914940

Organ, Dennis W. 1988. “Organizational Citizenship Behavior: The Good Soldier Syndrome.” Issues in Organization and Management Series. 132. https://psycnet.apa.org/fulltext/1988-97376-000.pdf.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington books/DC heath and com.

Ozyilmaz, A., & Taner, D. (2018). Communication skills shape voice effects in organizations. The Service Industries Journal, 1-24.

Park, S., & Park, S. (2019). Employee adaptive performance and its antecedents: Review and synthesis. Human Resource Development Review, 18(3), 294-324.

Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of applied psychology, 82(2), 262.

Pradhan, R. K., & Jena, L. K. (2017). Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research, 5(1), 69-85.

Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A synthesis towards the construct of job performance. International Business Research, 10(10), 66-81.

Ramos-Villagrasa, P. J., Barrada, J. R., Fernández-del-Río, E., & Koopmans, L. (2019). Assessing job performance using brief self-report scales: The case of the individual work performance questionnaire (No. ART-2019-121928).

Reilly, M. C., Zbrozek, A. S., & Dukes, E. M. (1993). The validity and reproducibility of a work productivity and activity impairment instrument. Pharmacoeconomics, 4(5), 353-365.

Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: a policy-capturing approach. Journal of applied psychology, 87(1), 66.

Rotundo, M., & Rotman, J. L. (2002). Defining and measuring individual level job performance: A review and integration. Journal of Applied Psychology, 90(5), 225-254.

Salas, E., Cooke, N. J., & Rosen, M. A. (2008). On teams, teamwork, and team performance: Discoveries and developments. Human factors, 50(3), 540-547.

Schmidt, G. B., Park, G., Keeney, J., & Ghumman, S. (2017). Job apathy: Scale development and initial validation. Journal of Career Assessment, 25(3), 484-501.

Schreurs, B. H., Hetty van Emmerik, I. J., Guenter, H., & Germeys, F. (2012). A weekly diary study on the buffering role of social support in the relationship between job insecurity and employee performance. Human Resource Management, 51(2), 259-279.

Shalley, C. E., Gilson, L. L., & Blum, T. C. (2009). Interactive effects of growth need strength, work context, and job complexity on self-reported creative performance. Academy of Management journal, 52(3), 489-505.

Shoss, M. K., Witt, L. A., & Vera, D. (2012). When does adaptive performance lead to higher task performance?. Journal of organizational behavior, 33(7), 910-924.

Sonnentag, S. (2000). Expertise at work: Experience and excellent performance. International review of industrial and organizational psychology, 15, 223-264.

Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological management of individual performance, 23(1), 3-25.

Stringer, C. (2007). The relationship between strategic alignment, meaningful work, and employee engagement. The University of New Mexico.

Tett, R. P., Guterman, H. A., Bleier, A., & Murphy, P. J. (2000). Development and content validation of a" hyperdimensional" taxonomy of managerial competence. Human performance, 13(3), 205-251.

Tierney, P., & Farmer, S. M. (2011). Creative self-efficacy development and creative performance over time. Journal of applied psychology, 96(2), 277.

Viswesvaran, C. (1993). Modeling job performance: Is there a general factor? (Doctoral dissertation, The University of Iowa).

Viswesvaran, C. (2002). Assessment of individual job performance: A review of the past century and a look ahead.

Viswesvaran, C. (2002). Absenteeism and measures of job performance: A meta‐analysis. International Journal of Selection and Assessment, 10(1‐2), 12-17.

Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.

Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of applied psychology, 81(5), 557.

Walker, R. M. (2013). Strategic management and performance in public organizations: findings from the Miles and Snow framework. Public Administration Review, 73(5), 675-685.

Walker, R. M., & Brewer, G. A. (2008). An organizational echelon analysis of the determinants of red tape in public organizations. Public Administration Review, 68(6), 1112-1127.

Welbourne, T. M., Johnson, D. E., & Erez, A. (1998). The role-based performance scale: Validity analysis of a theory-based measure. Academy of management journal, 41(5), 540-555.

Westerman, J. W., Rao, M. B., Vanka, S., & Gupta, M. (2020). Sustainable human resource management and the triple bottom line: Multi-stakeholder strategies, concepts, and engagement. Human Resource Management Review, 30(3), 100742.

Zu, X. (2009). Infrastructure and core quality management practices: ¿how do they affect quality?. International Journal of Quality & Reliability Management.

Creative Commons License

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.

Derechos de autor 2022 Cuadernos Latinoamericanos de Administración

Descargas

Los datos de descargas todavía no están disponibles.