Innovación sustentable
una agenda de investigación para las empresas turísticas
DOI:
https://doi.org/10.18270/cuaderlam.v19i36.3991Palabras clave:
Innovación sustentable, modelo de negocios, cadena de suministro, grupos de interés, revisión sistemáticaResumen
Las empresas turísticas se enfrentan con el enorme desafío de incidir en los propósitos de desarrollo sustentable ante las problemáticas económicas, sociales y ambientales. La innovación sustentable aparece como respuesta a este reto y, cada vez más, está tomando mayor relevancia en los diversos campos de la investigación. El objetivo del artículo es analizar el conocimiento de frontera en torno a la innovación sustentable para la constitución de una agenda de investigación aplicable a las empresas turísticas. La metodología consistió en una revisión sistemática de la literatura científica contenida en la base de datos Web of Science, siguiendo las pautas de identificación, cribado, elegibilidad e inclusión de la Declaración PRISMA. Los resultados muestran que la innovación sustentable es un concepto nuevo y sus implicaciones van desde la formulación de modelos de negocios, la gestión en la cadena de suministro y los grupos de interés. Asimismo, las alianzas y redes colaborativas junto con las capacidades de aprendizaje, gestión del conocimiento y comercialización, son conductores en el desarrollo de innovaciones sustentables. El valor del trabajo radica en ser una exploración de temas de investigación para atender las necesidades de las empresas turísticas.
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